Shipping Policies
Shipping Policies
Thank you for choosing Birdie Brands! We are dedicated to providing you with a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policies outlined below:
1. Shipping Options
We offer a variety of shipping options to meet your needs. Shipping rates and estimated delivery times will be calculated at checkout based on the shipping method selected and the destination of your order.
We partner with reputable shipping carriers to ensure your order is delivered safely and efficiently. Once your order has been dispatched, you will receive a confirmation email containing tracking information to monitor the status of your delivery.
2. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. During peak seasons or promotional periods, processing times, may vary. We strive to process orders as quickly as possible to ensure timely delivery.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping is available on orders over $100.
4. Delivery Locations
We currently ship to all 50 US states. If you do not see your country listed, please contact us for assistance.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at customerservice@birdiebrands.com within 10 days. We will work with the shipping carrier to resolve the issue.
7. Return Shipping
If you need to return an item, please refer to our Return Policy for more details on return shipping costs and procedures.
8. Changes to Shipping Policies
We reserve the right to update our shipping policies at any time. Any changes will be posted on this page, so please check back regularly.
9. Customer Service
If you have any questions about our shipping policies, please contact us at customerservice@birdiebrands.com. We’re here to help!