Shipping Policies

Shipping Policies

Thank you for choosing Birdie Brands! We are dedicated to providing you with a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policies outlined below:

1. Shipping Options

We offer a variety of shipping options to meet your needs. Shipping rates and estimated delivery times will be calculated at checkout based on the shipping method selected and the destination of your order.

We partner with reputable shipping carriers to ensure your order is delivered safely and efficiently. Once your order has been dispatched, you will receive a confirmation email containing tracking information to monitor the status of your delivery.

2. Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. During peak seasons or promotional periods, processing times, may vary. We strive to process orders as quickly as possible to ensure timely delivery.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping is available on orders over $100.

4. Delivery Locations

We currently ship to all 50 US states. If you do not see your country listed, please contact us for assistance.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package.

6. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at customerservice@birdiebrands.com within 10 days. We will work with the shipping carrier to resolve the issue.

7. Return Shipping

If you need to return an item, please refer to our Return Policy for more details on return shipping costs and procedures.

8. Changes to Shipping Policies

We reserve the right to update our shipping policies at any time. Any changes will be posted on this page, so please check back regularly.

9. Customer Service

If you have any questions about our shipping policies, please contact us at customerservice@birdiebrands.com. We’re here to help!